Terms of Use

Please review this Terms of Use Agreement

HealthPal respects the privacy of our consumer users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. As an individual who is a user of our website or otherwise as a user of the services provided by HealthPal, this Privacy Policy is intended to describe for you:

By accessing, browsing or using this website, and the websites of the below listed companies, divisions or service groups, or any page thereof, through any direct or indirect means (individually or collectively, “Websites” or “Website”), or by using the goods, facilities or services offered in or through the Websites through alternative methods (including, for example, telephone, mail, email or facsimile), you accept and agree to be bound by these Terms of Use (the terms “Website” and “Websites” include use through these alternative methods).

If you do not agree to these terms and conditions, you are not authorized to access or use the Websites and you are to cease accessing or otherwise using the Websites.

HealthPal operates the Websites and shall have the right at any time to change or discontinue any aspect or feature of the Websites and the right to modify the terms and conditions applicable to users of the Websites, including these Terms of Use, or any part hereof. Such changes, modification, additions or deletions shall be effective immediately upon posting on the Websites. Any use by you of the Websites or the good, facilities or services offered in or through the Websites shall be deemed to constitute acceptance of such changes.

The data and other information you may provide HealthPal is not, and is not treated as, an application to sign up or a request to be pre-approved, pre-qualified or any similar concept.

With effect from 1st September 2019 in accordance with PDPC’s Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, HealthPal will not be storing any NRIC and other National Identification data in our servers.

HealthPal is an entity that uses MHC Asia Network services. As we are providing a Medical Card service partnered with MHC, we seek your understanding that NRIC and other National Identification numbers is still required for setting up your eCard. Any pre-authorization charge or fees are charged through MHC Asia Network and HealthPal have no access to such charges. Whereas a clinic or merchant were to undercharge or overcharge, you will need to file an official memo to HealthPal before we can look into the situation.

Now that we’re done with the formalities, thank you for using HealthPal and we hope you find it useful!


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